Customer Case Studies

We have migrated thousands of users in many different industries to Cloud Computing. Below is a sample list of our satisfied customers.


A wholly-owned subsidiary of Scottish Water, Business Stream has been formed as an arms-length company with its own board and independent management team. Its goal is to provide a first class service for business customers and respond to the challenge of other established utility companies entering the new, competitive market which opened on 1 April 2008.

“eBilling is an integral part of a range of new online services we have introduced for customers, offering customers the ability to view bills, submit meter readings and make payments. ”

Tony McHardy, Head of Sales and Marketing

Ascend ( is one of the world’s principal providers of data, analytics and advisory services to investors in aerospace. Its global team advises on aviation investment strategies to maximise returns and generate proven investment results. For over four decades, Ascend has supplied the most reliable, trusted and up-to-date aviation industry information and insight available anywhere.
Offerings include: aviation data; aircraft and engine valuations and appraisals; and advisory services. From financiers and lessors to aircraft manufacturers, operators and suppliers, the aviation industry relies on Ascend to help make informed decisions and capture new opportunities.

“Following the excellent presentations delivered by Bash of ZumZum. The decision was made to switch from Exchange to Google Apps. Throughout the process ZumZum has been faultless. Assisting us with the migration path, the support and allowing us to push the envelope of Cloud Computing. If you’re looking for a provider to help you with the migration, look no further than ZumZum.”

Steve Davies, Service Delivery Manager

The International Council on Mining and Metals (ICMM) was established in 2001 to improve sustainable development performance in the mining and metals industry. Today, it brings together 20 mining and metals companies as well as 31 national and regional mining associations and global commodity associations.

“ZumZum helped ICMM move to Google Apps. In a couple of weeks, not only was ICMM running solely on Google Apps, but withouth Zum Zum we could not have ensured a smooth transition with little to none down time. Bash was delivered even if it meant late nights or weekend, ensuring our users were happy. His flexibility and knowledge were key to the project.”

Casilda Malagon, Senior Program Officer, Communications

The London Academy of Management & Business is an independent, privately funded institution, led by respected academics and businessmen, whose purpose is to offer ‘access for all’ to world class University degrees in business, economics and finance
Our role is to inspire and support academic study and qualifications in the management sciences, through conferences, education and training services.
The Academy comprises a business school, a number of specialist management centres and an events space.

“We Avoided a huge expenditure on infrastructure by using Google Apps for Education deployed and managed by Zumzum. Bash and his team continue to manage our system and invent new ways for us to communicate and collaborate. We love learning these new ways of working, thanks to Zumzum!”

John Florey, Director

We have been providing care to the elderly since 1986, initially in Bromley, and then from 1989 in Reigate too. Our HomeCare service, for anyone in need of support in their own home, followed in 1994. Throughout this time, we have consistently taken pride in offering the best service possible with the interests of our clients always taking precedence over all other considerations.

“Our installation turned out to be far more complex than anticipated through no fault of either Google Apps or ZumZum. I was therefore very impressed when they spent a considerable period of time working through all the issues and without even the hint of an extra charge. I have no hesitation in recommending them to anyone thinking of moving over and am happy to report that, so far, we have had no reasons to regret moving from Microsoft Exchange.”

Nick Bruce, Managing Director

One in a Million is a Bradford based Charity committed to improving the lives of children and young people, helping them break through barriers of deprivation and inequality and to achieve their full potential.
In 2005, we began delivering football projects to a handful of young people from the Canterbury estate. Today, we provide a variety of safe, fun and positive environments reaching hundreds of children and young people across Bradford. Many of these children live in some of the most deprived areas in the UK.
Our aim? To support some of the most vulnerable children and young people in gaining educational qualifications and social skills for life. We help each child and young person understand that every one of them is valuable, they have something to offer and they are all ‘One in a Million.’

“Our growing Yorkshire charity has moved to Google Apps this week thanks to the excellent support of Bash at ZumZum. Customer service has been second to none and knowledge of the Google Apps system is outstanding with no issue too difficult to deal with. Top notch communication and support, we cannot recommend ZumZum highly enough.”

Paul Langton, Operations Manager

Pointerfire, have a wealth of experience in working for blue chip clients and large scale public sector organisations directly as well as for Facilities Management companies on behalf of the end-user. Pointerfire are fully accredited by BAFE (British Approvals for Fire Equipment) and we’ve been awarded recognition under the NSI (National Security Inspectorate) Gold Scheme.

“Migrated 30 mailboxes to Google Apps for a small branch of our company. Bash provided sound technical advice and a polite and professional customer experience. I was also impressed with the way in which he tailored the approach to my exact requirements creating a package that felt personal – letting our IT team complete certain aspects of the migration to save on cost while still providing a support platform to refer to. “

Andrew Todd, IT Manager

RDI are now a full-service project management company – with a not-for-profit focus on the many industries that go to make up the UK rural economy. From a number of regional offices and home based staff we are able to work across the UK. Our highly trained and experienced staff are able to design, develop and then implement complex projects involving multiple work streams, with activities ranging from training to business support, evaluation and market acceleration. Many of our staff have experience of working overseas, and particularly with European funding sources. We are also able to draw on a wide network of associate staff based in the UK, Europe and further afield.

“Quite frankly I didn’t think service like this existed anymore, personal, professional, constantly going the extra mile. I cannot recommend ZumZum highly enough, completely took the weight off my shoulders for our migration to Google Apps.”

Ian McCall, Finance and IT Director

The Public Affairs Co-operative was established in October 2013 by Neil Cuthbert and Ben McLeish, who wanted to create a different kind of public affairs consultancy – one driven by the values of ethics and professionalism.
In choosing to become a co-operative, we protect our ability to work independently and democratically. We are not beholden to any private shareholders or distant directors – we’re worker-led and committed to doing business ethically, as well as contributing a percentage of our profits to good causes every year.

Every member of staff has over a decade’s worth of experience, and are professionally accredited. We believe the people you meet in the pitch are the people you will work with, so you can benefit from that expertise every day you work with us..

“Having worked with Bash, Paul and Zumzum with another company there was no doubt in our mind who we would approach when setting up Public Affairs Co-operative Ltd.

Zumzum were able to guide us through the process of using Google Apps to get all our IT communication services up and running.

Since initially working with Zumzum in 2011 Google Apps has developed even further with more choices available to the user to ensure all our data is secure but at the same time accessible whenever we need it.

Bash and his team did a great job outlining the different choices on offer and guiding us an excellent IT solution that fully matches the need of a small company start up.

Very happy to recommend them to anyone either moving an existing company to Google Apps or a start up looking for the best product on the market and the leading UK reseller to help them on the journey.Quite frankly I didn’t think service like this existed anymore, personal, professional, constantly going the extra mile. I cannot recommend ZumZum highly enough, completely took the weight off my shoulders for our migration to Google Apps.”

Neil Cuthbert, Managing Director

Oxbridge Educational Services (OES) was founded by a group of leading educators in London, England whose goal was to provide access to international education and training. OES is now recognized as an independent source of advice for parents, students, schools and universities. We specialise in providing personal guidance to suit the individual needs of each of our clients, who contact us from all over the world. OES now has offices and associates in Cyprus, Spain, Greece, Azerbaijan, India, Russia and China

“Based on my personal experience I will strongly advise everybody to take advantage of the “Zumzum IT” company’s Google Apps for Business services. This is hassle free IT Company. They are really professional and helpful in each matter. Their comprehensive and quick approach to any possible problem is priceless”

Rufat Abdullayev, IT Manager