Zumzum Financials Knowledge Base
Issue
When you click the New button for a Sales Invoice you are redirected to an error message that states
Attempt to de-reference a null Object An unexpected error has occurred. Your solution provider has been notified (Zumzum)
Solution
This issue is usually caused because the system is attempting to reference a record that has either been deleted or is inactive. See the below table for each Record that could be causing this issue and the solution:
| Record | Issue | Solutions |
|---|---|---|
| Tax | The Default Tax Rate has either been deleted or made Inactive | Go to the Tax tab and locate the Tax record that has the Default Tax Rate Box as checked and ensure it is Active.
Edit or create a Tax Record and tick the Default Tax Rate box. |
| Currency | The Default Currency has either been deleted or made inactive.
The Default Currency Field is empty. |
Go to the Company Setup tab and select Company Setup find the Default Currency field.
If it is empty then add a Currency field value. If it has a value ensure that the Currency is active. |
